# »University Ombudsperson«

The ombudspersonās role includes providing and receiving information, reframing issues and developing options, making referrals, working with individuals experiencing conflicts or ethical dilemmas, and assisting people in helping themselves. The ombudsperson is not a decision-maker but, rather, a confidential and informal information resource, communications channel, impartial complaint-handler, and dispute-resolver. The website for the ombudspersonās office at Columbia University is http://www.columbia.edu/cu/ombuds/index.html.